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Discussion topic: NO LAND LINE BUT INTERNET WORKING

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This message was authored by: lesmorris

Message posted on ‎20 May 2026 11:37 AM

NO LAND LINE BUT INTERNET WORKING

NO DIELING TONE BUT INTERNET WORKING

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Avatar for GD1
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Superuser
This message was authored by: GD1

Message posted on ‎20 May 2026 11:58 AM

Re: NO LAND LINE BUT INTERNET WORKING

Posted by a Superuser, not a Sky employee. Find out more

@lesmorris  Is this a New Install or existing service?

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, Sky 1Gig FTTP Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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This message was authored by: Daniel0210

Message posted on ‎20 May 2026 12:18 PM

Re: NO LAND LINE BUT INTERNET WORKING

Posted by a Superuser, not a Sky employee. Find out more

@lesmorris 

If you are a new Sky Broadband & Talk customer it is quite normal for the Sky Talk landline to not operate fully for 24+ hours after the broadband activation.

 

If you aren't a new customer and you haven't done it yet, try the below line test. Disregard it saying it will test your broadband

https://www.sky.com/help/articles/fix-phone-problems-start 


▪️ I AM NOT A SKY EMPLOYEE ▪️
[I only provide help on the forum boards so Private/Direct Messaging is switched off]
▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
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