Discussion topic: phone not accepting incoming calls

This message was authored by: northwales2 · ‎20 Nov 2024

landline not accepting incoming calls. Can phone out on it

This message was authored by: Daniel0210 · ‎20 Nov 2024

Has it previously been working okay?

▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

This message was authored by: kiwi1 · ‎20 Nov 2024

We are exactly the same, it started yesterday

This message was authored by: Daniel0210 · ‎20 Nov 2024

@kiwi1 @northwales2

Try the below line test. Disregard it saying it will test your broadband https://www.sky.com/help/articles/fix-phone-problems-start

If you're able to make outgoing calls have you reported a fault by dialling Sky on 150?

▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

This message was authored by: Anonymous · ‎20 Nov 2024

There is currently an issue in the Sky network and is under investigation.

Discussion topic: phone not accepting incoming calls

phone not accepting incoming calls

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