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Discussion topic: phone not accepting incoming calls

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This message was authored by northwales2 This message was authored by: northwales2

phone not accepting incoming calls

landline not accepting incoming calls. Can phone out on it

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: phone not accepting incoming calls

Posted by a Superuser, not a Sky employee. Find out more

@northwales2 

Has it previously been working okay?


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by kiwi1 This message was authored by: kiwi1

Re: phone not accepting incoming calls

We are exactly the same, it started yesterday

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: phone not accepting incoming calls

Posted by a Superuser, not a Sky employee. Find out more

@kiwi1 @northwales2 

Try the below line test. Disregard it saying it will test your broadband https://www.sky.com/help/articles/fix-phone-problems-start

 

If you're able to make outgoing calls have you reported a fault by dialling Sky on 150?


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by Stellavision This message was authored by: Stellavision

Re: phone not accepting incoming calls

There is currently an issue in the Sky network and is under investigation.

 

 

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Telecommunications Engineer. Armed Forces Veteran, Musician, AV Enthusiast & General Tech Geek.
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