phone line fault

[dougbiskets]

• We have exactly same fault on our phonline, be through recommended trouble shooting and still the problem exists.....has anyone been able to resolve this issue. 

[janeh01]

hi iam having the same fault no out going calls and incoming call, any one who trys to phone gets a massage saying temporarly unavailable can any one help

[ctag]

I am having the same issue, unable to make or accept calls phone says check phone line, checked all cables etc and broadband working correctly but still no working phone line

[Mark39]

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@ctag wrote:

I am having the same issue, unable to make or accept calls phone says check phone line, checked all cables etc and broadband working correctly but still no working phone line

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First try the connection test here, even though your broadband service is ok. If a fault is detected, you'll be able to book an engineer there and then.

https://www.sky.com/help/articles/broadband-diagnostic-start

[Pretty+good]

Receiver is not working 

[Daniel0210]

@Pretty+good 

You'll need to provide more information. In what way isn't it working? Could it be an issue with the handset as opposed to the line? 

[Pretty+good]

Phone has no dialing tone

[Mark39]

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@Pretty+good wrote:

Phone has no dialing tone

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Not much to go on. Try Sky's help here: https://www.sky.com/help/home/sky-talk/fix-problems-with-my-phone/articles/fix-phone-problems-start

Use the connection test even if your broadband service is OK.