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Discussion topic: phone line dead no ring tone

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This message was authored by: taffy_craig44

Message posted on ‎08 Sep 2024 10:03 AM

phone line dead no ring tone

continual issues with service from sky - will not be renewing contract next month. When last fault said lines are checked regularly but here we are again trying to get resolved

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This message was authored by: caesarome

Message posted on ‎08 Sep 2024 12:09 PM

Re: phone line dead no ring tone

Posted by a Superuser, not a Sky employee. Find out more

Have you run the connection test here to see if an external fault is found:

 

https://www.sky.com/help/articles/broadband-diagnostic-start

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This message was authored by: Daniel0210

Message posted on ‎08 Sep 2024 12:20 PM

Re: phone line dead no ring tone

Posted by a Superuser, not a Sky employee. Find out more
@taffy_craig44 wrote:

continual issues with service from sky - will not be renewing contract next month. 

@taffy_craig44 

If it's an Openreach issue then moving your Talk and Broadband to another isp who uses the Openreach infrastructure is unlikely to make a noticeable difference. 


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