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Discussion topic: normal telephones not working

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This message was authored by: pdoff2

normal telephones not working

Hi, we recently moved house & waited several weeks to be connected to sky from EE.. Since sky was set up (eventually) our 2 landline phones do not work, the phones are new with no faults. I have contacted sky twice now by mobile & keep getting directed to the online checks which achieve nothing & don't mention telephones not working.. Sky chat is down as usual & automated questions on my mobile are a waste of space as they only ask questions that sky want to ask & nothing about my problem. The phone "master" appears to be connected to the back of the router correctly.

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This message was authored by: Mark39

Re: normal telephones not working

Posted by a Superuser, not a Sky employee. Find out more

@pdoff2 what do you mean by the phone 'master'? Are your phones designed for EE's Digital Voice service?

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