no incoming or outcoming calls

[ellioth4]

I can't recieve any incoming or outcoming calls on my house phone. I have checked to ensure that it is all plugged in and the phone is charging fine on the dock. 

[caesarome]

Have you made any changes to your broadband package recently so is the phone plugged into the broadband hub or the wall socket ?

[ellioth4]

 No changes at all, it just started not to work.

[caesarome]

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@caesarome wrote:

is the phone plugged into the broadband hub or the wall socket ?

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[ellioth4]

into the wall socket

[caesarome]

@ellioth4 

See if you can run this line test to see if a fault is found outside of your property and if something is found you can book an engineer repair, ignore the fact it says it will test your broadband:

https://www.sky.com/help/home/sky-talk/fix-problems-with-my-phone/articles/fix-phone-problems-start

You can also run this test via the MySky app.

Let us know how you get on.

[ellioth4]

that hasn't made any difference, it will need looking at.

[caesarome]

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@ellioth4 wrote:

that hasn't made any difference

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What was the result of the line test you ran via it ?