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Message posted on ‎26 Oct 2022 12:08 PM

no dial tone

I now live alone so need to activate my landline, just in case my mobile doesn't work - So I bought a phone and plugged it in, but there is no dial tone - just a long solid tone - pleq

ase help

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This message was authored by: Highlinder Answer

Message posted on ‎26 Oct 2022 12:18 PM

Re: no dial tone

Posted by a Superuser, not a Sky employee. Find out more

@KLVHave you tried to plug the phone into the back of the router to see if you get a dial tone?

If someone has helped give them Like.

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Superuser
This message was authored by: Highlinder

Message posted on ‎26 Oct 2022 12:09 PM

Re: no dial tone

Posted by a Superuser, not a Sky employee. Find out more

@KLVDoes your router have 4 lights on it or just 3?

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Message posted on ‎26 Oct 2022 12:16 PM

Re: no dial tone

4 lights

 

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Superuser
This message was authored by: Highlinder Answer

Message posted on ‎26 Oct 2022 12:18 PM

Re: no dial tone

Posted by a Superuser, not a Sky employee. Find out more

@KLVHave you tried to plug the phone into the back of the router to see if you get a dial tone?

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
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Message posted on ‎26 Oct 2022 12:28 PM

Re: no dial tone

Thank you. That is exactly what I needed to do. 
all fixed. Thanks again for you help. Easy when you know how. 

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