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Discussion topic: new router and now no land line

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This message was authored by: queenjane

new router and now no land line

I have just installed a new router and  now my land line is dead. Do i need to get a new phone and this one is about 12 years old

 

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This message was authored by: Mark39

Re: new router and now no land line

Posted by a Superuser, not a Sky employee. Find out more

Are you new to Sky broadband/landline, or recently upgraded your broadband? Do you have a white Hub or a black one?

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This message was authored by: queenjane

Re: new router and now no land line

Just ugraded to a white router.

 

This message was authored by: Mark39

Re: new router and now no land line

Posted by a Superuser, not a Sky employee. Find out more

Was your phone plugged into the back of your previous Hub, or into the wall socket?

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This message was authored by: queenjane

Re: new router and now no land line

into the back of the router. When i put wires into new router i followed how they went in the old one if you understand what i mean 

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This message was authored by: queenjane

Re: new router and now no land line

Its ok i left it overnight and the phone is working again Thank you for the help though.

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