master socket

[Brynton1]

I have just joined Sky and ordered a wifi package, but my flat doesn't have a 

master socket or anything like that, how do I get one installed?

[Mark39]

Have you checked that it's not inside a cupboard, or hidden behind furniture etc.?

If you can't find one, let Sky know and they'll arrange for one to be installed.

[Brynton1]

I definitely don't have one checked everywhere, but thanks for ur help 

[Highlinder]

@Brynton1  Which package was it that you ordered from Sky? Was this Superfast broadband or was this Ultrafast broadband?

[Brynton1]

Superfast broadband

[Highlinder]

@Brynton1  Is your install being done by remote activation or is there to be an engineer visit?

[TimmyBGood]

@Brynton1 

Putting the address into the BT Wholesale Availability Checker should indicate which provisioning type is applicable.

https://www.broadbandchecker.btwholesale.com/#/ADSL/AddressHome 

It's the table and the two text lines below it which are most useful.

Remove any personal information (such as the address itself) if you post an image.

[Brynton1]

Thank you been much helpful