This discussion topic has been answered Discussion topic: make internet calls with own router
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Message posted on 15 Oct 2022 01:22 PM
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Hi, I've just got Sky ultrafast, but found the sky hub to be pretty useless with the Wi-Fi signal, so I have replaced the sky router with a ASUS AX82U, which I have working and is a fast improvement on the Sky hub.
My question now is because I don't have a PSTN socket in my ASUS router, I cannot use my telephone to make or receive calls.
1. Is there away to get my old phones connected without using the Sky Hub
2. can I use a converter box\injector to connect to a network RJ45 port on my ASUS that can then make calls.
3. Would I need to change my current phone to a digital signal\VOIP phone to be able to use the talk service with my current telephone number?
Basically is there any way to connect a phone to my ASUS router and not the Sky one?
Would these work:
VoIP Phone Adapter for Voice-over-IP
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Message posted on 15 Oct 2022 01:38 PM
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You could, of course, sign up to a third party VOIP provider and buy a VOIP phone.
I guess Sky pitches itself as a mass market provider, with the vast majority of customers content to use the router Sky provides, hence the built-in voice to VOIP converter.
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Message posted on 15 Oct 2022 01:27 PM
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Re: make internet calls with own router
@Kevin+Wheeler I'm afraid no on know what Sky's details are for VOIP, so using converters or VOIP phones on another router sadly is pointless.
You'll need to use the Sky hub for Calls
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Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Message posted on 15 Oct 2022 01:30 PM
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Re: make internet calls with own router
Thanks, GD1 for your message. Pretty annoying to be restricted to using only the Sky hub as I found it pretty useless with its Wi-Fi signal in my home compared to my ASUS router as it has so much more functionality with the built-in apps and Wi-Fi 6.
Message posted on 15 Oct 2022 01:38 PM
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You could, of course, sign up to a third party VOIP provider and buy a VOIP phone.
I guess Sky pitches itself as a mass market provider, with the vast majority of customers content to use the router Sky provides, hence the built-in voice to VOIP converter.
Message posted on 15 Oct 2022 01:40 PM
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Re: make internet calls with own router
Thank you for the reply Mark39, appreciate your help. Yes, I presume I'm in the minority in wanting to use a different router from the Sky one!
Message posted on 16 Oct 2022 10:20 AM
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Re: make internet calls with own router
BT do the same thing: ISPs really don't want to be talking users through configuring VOIP on routers they haven't supplied.
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Message posted on 16 Oct 2022 10:22 AM
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Re: make internet calls with own router
Yes. as you say it's in their best interests not to help with non-standard setups, but it would of been nice!! oh well. thanks for your reply.
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