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This message was authored by: Kevin+Wheeler

make internet calls with own router

Hi, I've just got Sky ultrafast, but found the sky hub to be pretty useless with the Wi-Fi signal, so I have replaced the sky router with a ASUS AX82U, which I have working and is a fast improvement on the Sky hub.

 

My question now is because I don't have a PSTN socket in my ASUS router, I cannot use my telephone to make or receive calls.

 

1. Is there away to get my old phones connected without using the Sky Hub

2. can I use a converter box\injector to connect to a network RJ45 port on my ASUS that can then make calls.

3. Would I need to change my current phone to a digital signal\VOIP phone to be able to use the talk service with my current telephone number?

 

Basically is there any way to connect a phone to my ASUS router and not the Sky one?

 

Would these work:

 

VoIP Phone Adapter for Voice-over-IP

https://www.amazon.co.uk/Bewinner-Voice-over-IP-Internet-Interface-Protocol-UK/dp/B0816RSJ3S/ref=pd_...


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This message was authored by: Mark39 Answer

Re: make internet calls with own router

Posted by a Superuser, not a Sky employee. Find out more

You could, of course, sign up to a third party VOIP provider and buy a VOIP phone. 

 

I guess Sky pitches itself as a mass market provider, with the vast majority of customers content to use the router Sky provides, hence the built-in voice to VOIP converter.

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This message was authored by: GD1

Re: make internet calls with own router

Posted by a Superuser, not a Sky employee. Find out more

@Kevin+Wheeler  I'm afraid no on know what Sky's details are for VOIP,  so using converters or  VOIP phones on another router sadly is pointless.

 

You'll need to use the Sky hub for Calls

Like you I'm a customer here, Sky Employees are clearly identified as such.
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This message was authored by: Kevin+Wheeler

Re: make internet calls with own router

Thanks, GD1 for your message. Pretty annoying to be restricted to using only the Sky hub as I found it pretty useless with its Wi-Fi signal in my home compared to my ASUS router as it has so much more functionality with the built-in apps and Wi-Fi 6.

 

 

 

 

This message was authored by: Mark39 Answer

Re: make internet calls with own router

Posted by a Superuser, not a Sky employee. Find out more

You could, of course, sign up to a third party VOIP provider and buy a VOIP phone. 

 

I guess Sky pitches itself as a mass market provider, with the vast majority of customers content to use the router Sky provides, hence the built-in voice to VOIP converter.

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This message was authored by: Kevin+Wheeler

Re: make internet calls with own router

Thank you for the reply Mark39, appreciate your help. Yes, I presume I'm in the minority in wanting to use a different router from the Sky one!

 

This message was authored by: TimmyBGood

Re: make internet calls with own router

Posted by a Superuser, not a Sky employee. Find out more

@Kevin+Wheeler 

BT do the same thing: ISPs really don't want to be talking users through configuring VOIP on routers they haven't supplied.

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This message was authored by: Kevin+Wheeler

Re: make internet calls with own router

Yes. as you say it's in their best interests not to help with non-standard setups, but it would of been nice!! oh well. thanks for your reply.

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