Discussion topic: line fault
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Message posted on 30 Sep 2022 03:51 PM
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line fault
I have a fault on our landline for over a week. The handset is displaying with NO signal and I have no dialing tone. Outgoing calls are not possible and I am not able to receiving incoming calls.
The broadband is working fine (I do not have Internet Calls). I have gone through the Sky Help pages and followed guidance but have not solved the problem. Is there an option to test the line as I cannot find one?
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All Replies
Message posted on 30 Sep 2022 03:52 PM
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Re: line fault
Do you have the means to call Sky on your mobile?
NOTE: I only provide help on the forum boards and NOT via Direct Messaging
▫️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
Message posted on 30 Sep 2022 04:05 PM
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Re: line fault
land line
Message posted on 30 Sep 2022 04:07 PM
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Re: line fault
@martyboy104 wrote:
land line
I think you've misunderstood. Are you able to ring Sky and report this from your mobile?
NOTE: I only provide help on the forum boards and NOT via Direct Messaging
▫️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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