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Discussion topic: line fault

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This message was authored by: martyboy104

line fault

 I have a fault on our landline for over a week. The handset is displaying with NO signal and I have no dialing tone.  Outgoing calls are not possible and I am not able to receiving incoming calls.  

 

The broadband is working fine (I do not have Internet Calls).  I have gone through the Sky Help pages and followed guidance but have not solved the problem.  Is there an option to test the line as I cannot find one?

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This message was authored by: Daniel0210

Re: line fault

Posted by a Superuser, not a Sky employee. Find out more

@martyboy104 

Do you have the means to call Sky on your mobile? 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging

▫️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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This message was authored by: martyboy104

Re: line fault

land line

This message was authored by: Daniel0210

Re: line fault

Posted by a Superuser, not a Sky employee. Find out more

@martyboy104 wrote:

land line


@martyboy104 

I think you've misunderstood. Are you able to ring Sky and report this from your mobile? 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging

▫️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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