Discussion topic: line fault

This message was authored by: martyboy104 · ‎30 Sep 2022

I have a fault on our landline for over a week. The handset is displaying with NO signal and I have no dialing tone. Outgoing calls are not possible and I am not able to receiving incoming calls.

The broadband is working fine (I do not have Internet Calls). I have gone through the Sky Help pages and followed guidance but have not solved the problem. Is there an option to test the line as I cannot find one?

This message was authored by: Daniel0210 · ‎30 Sep 2022

@martyboy104

Do you have the means to call Sky on your mobile?

▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

This message was authored by: martyboy104 · ‎30 Sep 2022

land line

This message was authored by: Daniel0210 · ‎30 Sep 2022

@martyboy104 wrote:

land line

@martyboy104

I think you've misunderstood. Are you able to ring Sky and report this from your mobile?

▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

Discussion topic: line fault

line fault

All Replies

Re: line fault

Re: line fault

Re: line fault

Was this discussion not helpful?

Search Sky Community

Start a new discussion