Discussion topic: landline not working
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
Message posted on 24 Jul 2023 12:02 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
landline not working
Hi
for the last week, our telephone line has stopped working but broadband is working fine. I've tried different phones and even followed the help guide. with no luck. could someone please look into this?
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
All Replies
Message posted on 24 Jul 2023 12:05 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: landline not working
No one will look into it this is mainly a customer helps customer forum so you’re not talking to Sky Customer Services.
You could try this online test
https://www.sky.com/help/diagnostics/fix-problems-with-your-phone/check-your-phone-line
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Message posted on 24 Jul 2023 12:08 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: landline not working
@Daniel0210 I've tried that with no luck.
Message posted on 24 Jul 2023 12:30 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: landline not working
Did it give you the opportunity to arrange an engineer? If not, have you the means to report this to Sky ie; via your mobile?
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Message posted on 26 Oct 2023 12:28 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: landline not working
Same issue sky seem useless
Message posted on 26 Oct 2023 05:15 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: landline not working
Did you do the online test?
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page