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Discussion topic: digital phone

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This message was authored by: brian121246

Message posted on ‎08 Apr 2024 12:56 PM

digital phone

Recently subscribed to sky broadband. I have BT digital phones and they will not register with the hub. Have tried the WPS method several times but no connection. Do not have a facility for a hardwire connection.

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Avatar for GD1
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This message was authored by: GD1

Message posted on ‎08 Apr 2024 01:04 PM - last edited: ‎08 Apr 2024 01:05 PM

Re: digital phone

Posted by a Superuser, not a Sky employee. Find out more
@brian121246 wrote:

Recently subscribed to sky broadband. I have BT digital phones and they will not register with the hub. Have tried the WPS method several times but no connection. Do not have a facility for a hardwire connection.

They won't they are not compatible with any other providers hub, you need to buy standard phones, dect phones will work

Like you I'm a customer here, Sky Employees are clearly identified as such.
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This message was authored by: Mark39

Message posted on ‎08 Apr 2024 01:14 PM

Re: digital phone

Posted by a Superuser, not a Sky employee. Find out more
@brian121246 wrote:

Recently subscribed to sky broadband. I have BT digital phones and they will not register with the hub. Have tried the WPS method several times but no connection. Do not have a facility for a hardwire connection.

As @GD1 posted a BT digitial voice phone can only be used with BT equipment. The next best would be a standard wireless DECT phone, which has a base station which plugs into Sky's broadband Hub, and a cordless handset which communicates with it.

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Message posted on ‎09 Apr 2024 11:54 AM - last edited: ‎09 Apr 2024 11:57 AM

Re: digital phone

Posted by a Superuser, not a Sky employee. Find out more
@brian121246 wrote:

 

I have BT digital phones and they will not register with the hub. Have tried the WPS method several times but no connection. 

Unfortunately BT chose to manufacture that hardware so it only functions where BT is the ISP and a Smart Hub 2 is in use as the internet router. 

 

It's worth remembering that it's just BT which has a century-long heritage as a handset maker: no other ISP produces such things.

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