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Discussion topic: basically dial up

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This message was authored by: lostthewill

basically dial up

I have the new sky landline that works through a port in the wifi hub. 

Whenever I go to use the landline, be it making or receiving calls,  the hub  loses internet connection. i feel like we are back in the 90's because we are forever saying whats wrong with the wifi, oh someone is using the house phone. how can i help this

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This message was authored by: Mark39

Re: basically dial up

Posted by a Superuser, not a Sky employee. Find out more

@lostthewill that shouldn't be happening. Was your phone previously plugged into a wall socket? Have you simply transferred the phone plug from the wall socket to the phone socket at the back of ypur broadband Hub?

This message was authored by: TimmyBGood

Re: basically dial up

Posted by a Superuser, not a Sky employee. Find out more

@lostthewill wrote:

 

Whenever I go to use the landline, be it making or receiving calls,  the hub  loses internet connection.


That might reasonably make one rather suspicious of the telephone handset....

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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