Where is replacement phone number

[VivianApril2025]

Where is replacement phone number?

At point of placing order was advised my existing phone number would remain.

A follow up phone call from Sky said that was wrong information and a new number would be issued and would be in router box.

Where do I find that new phone number in router box?

I accept that  in this day and age we should not anticipate being 'sold' items -  we 'buy' items which means installation is  'DIY'. 

[Daniel0210]

@VivianApril2025 

Dial 17070 from the landline and listen to the outgoing message is the quickest method or dial your mobile to see what number is displayed. 

Alternatively check the Sky app or take a look at emails sent by Sky about the service. 

[TimmyBGood]

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@VivianApril2025 wrote:

A follow up phone call from Sky said that was wrong information and a new number would be issued and would be in router box.

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I'd think that's entirely incorrect.