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Discussion topic: Water leaking in

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This message was authored by: Alicechris

Water leaking in

I have water coming in my house through conduit with phone cable..cant find anyone to speak to

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This message was authored by: oldfella

Re: Water leaking in

Posted by a Superuser, not a Sky employee. Find out more

@Alicechris wrote:

I have water coming in my house through conduit with phone cable..cant find anyone to speak to


And what has this to do with Sky @Alicechris 

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This message was authored by: Alicechris

Re: Water leaking in

Its coming in with the landline

This message was authored by: oldfella

Re: Water leaking in

Posted by a Superuser, not a Sky employee. Find out more

@Alicechris wrote:

Its coming in with the landline


Looks like you possibly need a builder and not Sky @Alicechris 

This message was authored by: TimmyBGood

Re: Water leaking in

Posted by a Superuser, not a Sky employee. Find out more

@Alicechris 

 

As @oldfella indicates, it's unlikely to be within the remit of Openreach to remedy that unless you can demonstrate they carried out a negligent installation: for example not allowing a drip loop.  Even then, there's not any straightforward way of getting an ISP to book an Openreach investigation without an actual broadband or voice telephony fault.

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This message was authored by: Alicechris

Re: Water leaking in

My sky installation works well had been in 2 years.this is an old cable from previous people not capped off

This message was authored by: daveNOS

Re: Water leaking in

Posted by a Superuser, not a Sky employee. Find out more

@Alicechris wrote:

My sky installation works well had been in 2 years.this is an old cable from previous people not capped off


@Alicechris In that case it's not a problem related to Sky, get a local builder or handy man to seal the hole or do it yourself with some silicone sealant.

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