Warming that phone has disconnected

[Yviemac]

Yesterday my phone gave an audible warning it was disconnected. I have checked everything and can't see where the problem lies. One day layer still same message. I have checked the line and it is ringing out but not sounding in the house. It is linked to an alarm system and still down today.  I have tried to get through to sky. Any ideas?

[Highlinder]

@YviemacCould you please go through the instructions in the link below.

https://www.sky.com/help/diagnostics/fix-problems-with-your-phone/check-your-phone-line 

Do you have any other means of reporting this to Sky?