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Discussion topic: Unable to access Sky Shield on Sky Website

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This message was authored by MIKEFRANKLINUK This message was authored by: MIKEFRANKLINUK

Unable to access Sky Shield on Sky Website

I am unable to access 'Sky Shield' on Sky Website, which I use to block numbers from scam callers.

 

Access to ‘Talk Shield’ is supposed to be accessible by following the following links.

https://www.sky.com/

MIKEFRANKLINUK_0-1704971099842.png

 

https://www.sky.com/mysky/broadband

MIKEFRANKLINUK_1-1704971099878.png

https://www.sky.com/myaccount/bb-and-talk/talk-shield

As you will see, if you follow this link, the following message is displayed.

MIKEFRANKLINUK_2-1704971099885.png

Until a few days ago, access to ‘Talk Shield’ was possible by following the link below, which I was given in November 2023 by a Sky agent.

https://www.sky.com/myaccount/bb-and-talk/talkshield

As you will see, if you follow this link, the following message is displayed.

MIKEFRANKLINUK_3-1704971099899.png

 

Can anyone provide a functional means of accessing Sky Shield?


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MIKEFRANKLINUK
Topic Author
This message was authored by MIKEFRANKLINUK This message was authored by: MIKEFRANKLINUK Answer

Re: Unable to access Sky Shield on Sky Website

https://www.sky.com/myaccount/bb-and-talk/talkshield

is now working again, but the link on the Sky website is still showing the following address, which does not work 

https://www.sky.com/myaccount/bb-and-talk/talk-shield 

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MIKEFRANKLINUK
Topic Author
This message was authored by MIKEFRANKLINUK This message was authored by: MIKEFRANKLINUK Answer

Re: Unable to access Sky Shield on Sky Website

https://www.sky.com/myaccount/bb-and-talk/talkshield

is now working again, but the link on the Sky website is still showing the following address, which does not work 

https://www.sky.com/myaccount/bb-and-talk/talk-shield 

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