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Discussion topic: Transferring a land line number.

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This message was authored by Unhappyboy1 This message was authored by: Unhappyboy1

Transferring a land line number.

I am with Now Tv I have tried to transfer my package to mty new address, however I have been told they cannot transfer my number. I then tried Vodafone, same answer I am being the number is owned by Sky and they cannot transfer it. Tried Moving to Sky same answer they said I had to take a new number out.

 

What is going on?

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This message was authored by GD1 This message was authored by: GD1

Re: Transferring a land line number.

Posted by a Superuser, not a Sky employee. Find out more

@Unhappyboy1  Your post has been moved from the Sky Stream forum as this isn;t a stream related issue.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

This message was authored by Mark39 This message was authored by: Mark39

Re: Transferring a land line number.

Posted by a Superuser, not a Sky employee. Find out more

@Unhappyboy1 wrote:

I am with Now Tv I have tried to transfer my package to mty new address, however I have been told they cannot transfer my number.


You mean Now have told you? I believe there's a particular difficulty with porting phone numbers from Now. 

Unhappyboy1
Topic Author
This message was authored by Unhappyboy1 This message was authored by: Unhappyboy1

Re: Transferring a land line number.

For some reason not all of my post was saved.

I am with Now Tv and tried to move my account to an address a mile away. However they have said the number could not be transferred. I then tried Vodaphone who said the number could not be ported as it was owned by Sky. I then tried to move to Sky, they also said the number could not be transferred.

I am struggling as I thought any number could be transferred.

This message was authored by GD1 This message was authored by: GD1

Re: Transferring a land line number.

Posted by a Superuser, not a Sky employee. Find out more

@Unhappyboy1  Thats not unusual as when you move to a different address it's normally unusual to actually keep your old number.

 

Number portability is from one provider to another, not one address to another.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Transferring a land line number.

Posted by a Superuser, not a Sky employee. Find out more

@Unhappyboy1 

 

Is the new address in a different dialing code (exchange) area?

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