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Discussion topic: Telephone problems

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Avatar for Kathleen+Lund
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This message was authored by: Kathleen+Lund

Message posted on ‎06 Jan 2025 04:36 PM

Telephone problems

We are unable to use our landline telephone since we had full fibre connected last Thursday
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Avatar for Daniel0210
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This message was authored by: Daniel0210

Message posted on ‎06 Jan 2025 04:38 PM

Re: Telephone problems

Posted by a Superuser, not a Sky employee. Find out more

@Kathleen+Lund 

Have you plugged the landline phone into the rear of the hub? 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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Avatar for Mark39
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This message was authored by: Mark39

Message posted on ‎06 Jan 2025 04:39 PM

Re: Telephone problems

Posted by a Superuser, not a Sky employee. Find out more

Do you have a black broadband Hub, or a white one? Is your phone plugged into your Hub?

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