This discussion topic has been answered Discussion topic: Talk & Broadband Fault
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Message posted on 16 Feb 2023 11:36 AM
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Hi, This morning about 10am my broadband went down and I checked the phone, dead no ringing with the message showing "check line".
Have tried sky help but not getting anywhere. My setup has not changed and I have checked all wiring etc and I had been using both phone and broadband right up until this point so I believe it's a line fault as opposed to a hardware fault but I can't seem to report this anywhere?
City Link Fibre road works have been happening in my area for a few months now so don't know if it is them causing havoc.
How can I get sky to send out an engineer to check the phone line box up the street please? Area is Leigh On-Sea, Essex
Thanks.
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Message posted on 16 Feb 2023 11:50 AM
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Message posted on 16 Feb 2023 11:50 AM
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