This discussion topic has been answered Discussion topic: Sky talk server error
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Message posted on 06 Oct 2023 07:02 PM
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Re: Sky talk server error.
Still not able to get into app. Over a week now. I thought it would have been fixed by now.
Should I delete app and reinstall or will I lose all my stored numbers?
Message posted on 09 Oct 2023 03:26 PM - last edited: 09 Oct 2023 03:27 PM
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Re: Sky talk server error
Hi Everyone
We believe this fault should now be resolved. Thank you for waiting whilst we worked on the issue.
If you continue to have problems, can you please delete/reinstall or sign out of the app and back in again.
Kev
Community Manager
Message posted on 09 Oct 2023 03:33 PM
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Re: Sky talk server error
Nope. Still not working.
Message posted on 09 Oct 2023 03:37 PM
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Re: Sky talk server error
@KevNewMedia wrote:
Hi Everyone
We believe this fault should now be resolved. Thank you for waiting whilst we worked on the issue.
If you continue to have problems, can you please delete/reinstall or sign out of the app and back in again.
@Weston+Boy tried this today?
Message posted on 10 Oct 2023 03:07 PM
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Re: Sky talk server error
Still not working
Message posted on 10 Oct 2023 03:30 PM
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Re: Sky talk server error
@BridieP wrote:
Still not working
Tried KevNewMedia's suggestion?
Message posted on 10 Oct 2023 09:24 PM
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Re: Sky talk server error
I'm also getting server error when trying to use talk shield on the App, I've signed out, signed out, deleted app and reinstated and still getting the server error message. I accessed via the website to star an important number which showed it had been authorised, but the number still wasn't getting through when they called that evening......please help!
Message posted on 12 Oct 2023 11:46 AM
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Re: Sky talk server error
Hi @Niconico
Thanks for using the Sky Community.
I've escalated your post to our Community Messaging team and they will be in touch over the next 48 hours. Just check back here every now and again. You're looking for the chat bubble in the bottom corner of the thread.
For more information on how the service works, click here https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
Kev
Community Manager
Message posted on 12 Oct 2023 12:01 PM - last edited: 12 Oct 2023 12:36 PM
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Re: Sky talk server error
Thanks for escalating this. We’ve sent @Niconico an invite to chat.
Lisa - Sky Tech Team Expert
Message posted on 12 Oct 2023 12:17 PM
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Re: Sky talk server error
Hi @BridieP
Thanks for using the Sky Community.
I've escalated your post to our Community Messaging team and they will be in touch over the next 48 hours. Just check back here every now and again. You're looking for the chat bubble in the bottom corner of the thread.
For more information on how the service works, click here https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
Kev
Community Manager
Message posted on 12 Oct 2023 12:36 PM
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Re: Sky talk server error
Thanks for escalating this. We’ve sent @BridieP an invite to chat.
Lisa - Sky Tech Team Expert
Message posted on 12 Oct 2023 03:28 PM
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Re: Sky talk server error
still not working
Message posted on 12 Oct 2023 03:33 PM
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Re: Sky talk server error
Hi @Selector1
Thanks for using the Sky Community.
I've escalated your post to our Community Messaging team and they will be in touch over the next 48 hours. Just check back here every now and again. You're looking for the chat bubble in the bottom corner of the thread.
For more information on how the service works, click here https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
Kev
Community Manager
Message posted on 12 Oct 2023 03:51 PM
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Re: Sky talk server error
Hi there! Thank you for escalating this. We have sent an invite to Selector1.
Message posted on 14 Oct 2023 12:40 PM
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Re: Sky talk server error
Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.
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