@Shelzy84 wrote:
I haven't been able to use my landline (fibre) for nearly 2 weeks and Sky still haven't fixed the issue. They are saying I cannot be compensated because I only use it as a pay as you go. I have a loved one who calls me daily on the home phone from a landline and it's costing them a fortune because they're having to call my mobile phone instead of my home phone.
Do I have the right to be compensated?
Not for something like this as it's their
personal choice to phone your mobile
edit but as noted by @Mark39 you may be entitled to the standard compensation for loss of service
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