18 Jan 2024 01:30 PM
18 Jan 2024 01:38 PM
Posted by a Superuser, not a Sky employee. Find out moreAs your landline is now with Virgin then you will have to let them complete their investigations as this might we be something that only they can correct because as far as I can tell from what you have said you a not a Sky Mobile customer yourself.
18 Jan 2024 02:03 PM
It's true that I dont have a SKY mobile and as a Virgin Customer they should be my first port of call, and they were. I posted on here out of desperation as they appear to be making little progress.
It's also odd that, as far as I can tell, only SKY phones have this problem. O2 for instance, which share the same network as SKY, work as expected. The nature of my original problems whereby I lost my landline number completely and BT, SKY, and VM had to coordinate its reinstatement makes me wonder if this is smoehow connected. What was not done but should have been?
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