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Discussion topic: Sky landline not working

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This message was authored by: Ronan8

Message posted on ‎22 Dec 2023 04:24 PM

Sky landline not working

No diall tone can't make or receive calls on sky talk landline

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Avatar for caesarome
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This message was authored by: caesarome

Message posted on ‎22 Dec 2023 04:30 PM

Re: Sky landline not working

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Had this just started to happen or had it started after you changed your broadband package ?

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Message posted on ‎22 Dec 2023 04:32 PM

Re: Sky landline not working

Just changed broadband yesterday 

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Message posted on ‎22 Dec 2023 04:38 PM

Re: Sky landline not working

Posted by a Superuser, not a Sky employee. Find out more

@Ronan8  Does your router have a oice light on it and is it green?

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This message was authored by: caesarome

Message posted on ‎22 Dec 2023 04:44 PM

Re: Sky landline not working

Posted by a Superuser, not a Sky employee. Find out more

If your broadband hub has a voice light that is lit then the phone connection needs to be plugged into the back of it.

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This message was authored by: Ronan8

Message posted on ‎22 Dec 2023 04:56 PM

Re: Sky landline not working

Voice light is green

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This message was authored by: Highlinder

Message posted on ‎22 Dec 2023 05:00 PM

Re: Sky landline not working

Posted by a Superuser, not a Sky employee. Find out more

@Ronan8  Plug your phone into the back of the router and see if you get a dial tone.

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
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