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Discussion topic: Sky home phone

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This message was authored by: hippo1971

Message posted on ‎29 Dec 2023 12:11 PM

Sky home phone

Changed to sky puck this morning and can't figure out how to set up home phone as router is in purple slot

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Avatar for Mark39
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Superuser
This message was authored by: Mark39

Message posted on ‎29 Dec 2023 01:30 PM

Re: Sky home phone

Posted by a Superuser, not a Sky employee. Find out more

I don't see any connection with your Sky Streaming Puck, Which of the Sky Hubs pictured here do you have:

https://www.sky.com/help/home/broadband/sky-broadband-equipment/sky-hub/setting-up-my-sky-hub/articl...

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This message was authored by: hippo1971

Message posted on ‎31 Dec 2023 09:59 AM

Re: Sky home phone

@Mark39 

Hi we have a sky max hub. The phone started to work very briefly but now stopped again. We can ring the phone from mobile etc and can hear it ring and leave a message but the actual house phone does not ring .

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Message posted on ‎31 Dec 2023 04:27 PM

Re: Sky home phone

Posted by a Superuser, not a Sky employee. Find out more

@hippo1971  Do you have a voice light on the hub?  Is the phone pluggged into the hub?

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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