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This message was authored by: Jack253

Sky Tslk

I transferred my broadband and telephone calls from BT to sky today and no tv programmes were included. My BT telephone was a BT Advanced Digital Voice Phone and I understand this will not work with the Sky Hub. I have been able to get a telephone service by connecting an old BT phone to the new Sky hub using a cable. However this does not serve my purpose as I wish to use the phone two rooms away from where the BT line is connected. If I bought a Digital Voice Adapter from BT would this work and if so how much would it cost (The page for this from EE is not showing this and they say it is their fault) or am I able to buy a phone to connect to the Sky hub  using wifi without a cable?  I am only interested in using the landline, the number for which has been transferred from BT to Sky.

Thank you in advance for your assistance.

 


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This message was authored by: MarkGoldsmith Answer

Re: Sky Tslk

Posted by a Superuser, not a Sky employee. Find out more

@Jack253 wrote:

I transferred my broadband and telephone calls from BT to sky today and no tv programmes were included. My BT telephone was a BT Advanced Digital Voice Phone and I understand this will not work with the Sky Hub. I have been able to get a telephone service by connecting an old BT phone to the new Sky hub using a cable. However this does not serve my purpose as I wish to use the phone two rooms away from where the BT line is connected. If I bought a Digital Voice Adapter from BT would this work and if so how much would it cost (The page for this from EE is not showing this and they say it is their fault) or am I able to buy a phone to connect to the Sky hub  using wifi without a cable?  I am only interested in using the landline, the number for which has been transferred from BT to Sky.

Thank you in advance for your assistance.

 


Digital Voice Adapters won't work. For you use case you can just buy some standard cordless DECT phones. The base station just needs to be plugged into the back of the Hub.

Sky Stream, Sky Glass Air and Sky Broadband customer

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This message was authored by: MarkGoldsmith Answer

Re: Sky Tslk

Posted by a Superuser, not a Sky employee. Find out more

@Jack253 wrote:

I transferred my broadband and telephone calls from BT to sky today and no tv programmes were included. My BT telephone was a BT Advanced Digital Voice Phone and I understand this will not work with the Sky Hub. I have been able to get a telephone service by connecting an old BT phone to the new Sky hub using a cable. However this does not serve my purpose as I wish to use the phone two rooms away from where the BT line is connected. If I bought a Digital Voice Adapter from BT would this work and if so how much would it cost (The page for this from EE is not showing this and they say it is their fault) or am I able to buy a phone to connect to the Sky hub  using wifi without a cable?  I am only interested in using the landline, the number for which has been transferred from BT to Sky.

Thank you in advance for your assistance.

 


Digital Voice Adapters won't work. For you use case you can just buy some standard cordless DECT phones. The base station just needs to be plugged into the back of the Hub.

Sky Stream, Sky Glass Air and Sky Broadband customer

Please LIKE any responses you found helpful

Please mark a response as an ANSWER if it has solved your query/issue


Please note: I am a fellow sky customer and NOT an employee. Posts from Sky Employees are clearly marked as such using a Sky badge.
If you would like to post a “Send Your Thanks to Sky” message please click Here

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This message was authored by: Jack253

Re: Sky Tslk

Thank you Mark for a very easy answer.  No idea what a DECT phone is but I will find out and buy.

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