@freddielk I've joined your various threads together so that there's a complete history in one place.
In the event that your number hasn't been transferred, despite requesting it when you placed the order, what Sky normally do is cancel your broadband and landline services and carry out the transfer again, attempting to bring your number across a second time. It means a complete outage of about a week. In view of your experience so far, you may not think it worthwhile!
Previous providers are required to keep your number available for 30 days from the original switch, so unfortunately it may now be too late to carry out the above procedure.
If your previous provider was NOW, Sky can't port your number at all.
