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Discussion topic: Sky Talk Shield not working

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This message was authored by jewers This message was authored by: jewers

Sky Talk Shield not working

Received a scam call this morning despite having Sky Talk Shield switched on.  Went into Talk Shield on My Sky app and it says there is an error.  Anyone else having this problem?  


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This message was authored by Daniel-F This message was authored by: Daniel-F Answer

Re: Sky Talk Shield not working

Posted by a Sky employee

Hi all,

 

Thanks for flagging this Sky Talk Shield issue on Sky Community ðŸ™‚

 

Teams identified this issue earlier today and it was resolved earlier this afternoon. We are sorry for the inconvenience and appreciate everyone for sharing their experience about this. 

 

I'm going to lock this thread down now with things being resolved, if you continue to see any issues though regarding Sky Talk Shield, you can find the full Sky Talk Support steps here.

Daniel
Community Moderator

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