Scratchy landline

[flatulent]

When it rains our landline is so noisy its unusable 

I assume there is a hole in the cable and I can't speak to a real person. I want bt to do some checks and replace the cable I guess

[Highlinder]

@flatulentDoes this also effect your broadband?

[flatulent]

No not at all

[Highlinder]

@flatulentCould you please run through the phone-line troubleshooting following the link below.

https://www.sky.com/help/articles/fix-phone-problems-start 

[flatulent]

Done all of that in the past. Its due a crap aluminium cable from the house to the junction box at the end the garden  probably.  It only happens when the ground is damp. Cable needs replacement but getting an engineer is virtually impossible 

[Highlinder]

@flatulent I have escalated your post to Sky who may be in touch with you regarding this via a private message on this forum or an email to you, both of which will invite you to a private chat.

More information about this process can be found in the link below.

https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147 

[Mr+Flibbles+86]

Thank you for escalating this. We have sent an invite to chat