call divert on busy has stopped working today

[Elecrite]

Call divert has stopped working today either on divert or on busy how casn i fix?  Tried to call sky but just get cut off as they have a high volume of calls

[Highlinder]

@Elecrite  Would just say to keep trying to get through to Sky. Here is something that might help,

When you call you will be asked if this is about Sky mobile say " No ", you will then be asked the nature of the call say " Technical ". You will then be asked for a mobile number give it if you are not already calling from your mobile, you will then be asked to hang up when you get the text " DO NOT HANG UP". You will then be asked do you wish to hang up say " No ", you will then be put into the queue to speak to an advisor.