Replacement Master Phone Socket

[Tony+D1]

I wish to replace and relocate my existing BT Master phone socket. As a Sky customer, how is this done, as BT Openreach will not do it as I am a Sky customer?

[Highlinder]

@Tony+D1Do you get your phone calls through internet only calls? A master socket move can be done with a charge of £65. Do you plug your phone into the master socket or into the router to make calls?

[Tony+D1]

I make calls through the Master Socket

[Highlinder · Accepted solution]

@Tony+D1Give Sky a call and request a master socket move. Sky will ask you to pay for this as I posted above. Just dial 150 on your landline and go through the prompts. If it tries to send you back here stay on the line.

[Tony+D1]

Thanks, I have contacted Sky and arranged for the Master socket move.

[doc-ab]

Did they tell you how much it would cost and when it could be done?

[Mary19561]

I've just rang now to have my master socket moved ,takes about 10 days and cost £65