Discussion topic: Re: Unable to access Sky Talk Shield
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Message posted on 27 Apr 2024 08:40 PM
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Re: Unable to access Sky Talk Shield
Yes, I am having the same problem. I too keep getting the message Whoops ......... then telling me to try later.
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Message posted on 27 Apr 2024 10:21 PM
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Re: Unable to access Sky Talk Shield
To get you some help with this I have escalated your post to the Sky Messaging team who should be in touch with you sometime tomorrow morning regarding this via a blue/red chat bubble which will appear at the bottom of this page.
This link explains how this works so you will need to respond to the chat bubble at the bottom of the page when it appears:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
When the chat bubble does appear tomorrow you will have 48 hours to respond or it will be automatically closed.
This isn't a live chat so replies are not instant.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 28 Apr 2024 09:21 AM
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Re: Unable to access Sky Talk Shield
Thanks for escalating this. We’ve sent an invite to @Babzie to chat.
Message posted on 30 Apr 2024 10:24 AM
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Re: Unable to access Sky Talk Shield
We are still looking to help you @Babzie . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks
Lisa - Sky Tech Team Expert
Message posted on 30 Apr 2024 12:22 PM
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Re: Unable to access Sky Talk Shield
I was told that no one else has this problem but that is rubbish as apparently it's been happening since last year , why isn't this being sorted as I am getting cross and fed up with it now , sort it SKY !
Message posted on 30 Apr 2024 08:42 PM
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Re: Unable to access Sky Talk Shield
I'm given that impression too, but just reading posts on here there are so many of us have the same error message
Message posted on 03 May 2024 08:10 AM
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Re: Unable to access Sky Talk Shield
+1
Same error when trying to activate Sky Talk for a couple of weeks now.
Message posted on 03 May 2024 08:13 AM
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Re: Unable to access Sky Talk Shield
Opps, meant Sky Talk Shield, shame you cannot edit posts.
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