2

This discussion topic has been answered Discussion topic: Re: How do I change my sky mix plan

Reply
This message was authored by: Puttaparthi

Re: How do I change my sky mix plan

I need to cancel my landline 


Best Answers
This message was authored by: Daniel0210 Answer

Re: How do I change my sky mix plan

Posted by a Superuser, not a Sky employee. Find out more

@Puttaparthi 

I've moved your post as you'd added to a Sky Mobile issue. 

Sky Talk is bundled together with Sky Broadband. You can't cancel the Talk side of things without cancelling Broadband as well. Just make sure you're on the Sky Pay As You Talk tariff (call Sky if you're not). That way if you make no calls there are no Sky Talk charges. (The Pay As You Talk tariff is the default tariff when you join).


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off

▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile

View this Answer within the discussion

Did this answer not help you?

Reply

All Replies

This message was authored by: Daniel0210 Answer

Re: How do I change my sky mix plan

Posted by a Superuser, not a Sky employee. Find out more

@Puttaparthi 

I've moved your post as you'd added to a Sky Mobile issue. 

Sky Talk is bundled together with Sky Broadband. You can't cancel the Talk side of things without cancelling Broadband as well. Just make sure you're on the Sky Pay As You Talk tariff (call Sky if you're not). That way if you make no calls there are no Sky Talk charges. (The Pay As You Talk tariff is the default tariff when you join).


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off

▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile

Did this answer not help you?

This message was authored by: caesarome

Re: How do I change my sky mix plan

Posted by a Superuser, not a Sky employee. Find out more

@Puttaparthi 

Yiu can't cancel a landline without cancelling the broadband so if you are ok with this then you need to call Sky on 150 to give them your 14 days notice to do this.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Reply
Answered - Go to Answer