Please check line cord

[Latoya31]

My BT landline wont make calls or receive calls, when I try to call out using the landline it shows the name but does not ring, and when I try to call the landline with my mobile it does not ring just shows that theres a missed call, I've done all the checks but still wont work, broadband is working fine, so not sure what the problem is

[Mark39]

I assume this is your Sky landline. Are you new to Sky, or has your landline been working ok up to now?

[Latoya31]

Not new to sky, and the landline has be fine untill now, didn't Realise there was a problem until I noticed my landline hadn't been ringing