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Discussion topic: Phone line

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This message was authored by: Chrissy1955

Message posted on ‎26 Apr 2023 05:36 PM

Phone line

Phone line not working even though broadband is.  Tried online help and that hasn't worked do t know what to do as I need a phone.   Help

 

 

 

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Avatar for Mark39
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This message was authored by: Mark39

Message posted on ‎26 Apr 2023 05:38 PM

Re: Phone line

Posted by a Superuser, not a Sky employee. Find out more

Has your Sky landline worked up to now? Are you new to Sky, or changed your broadband package?

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This message was authored by: Chrissy1955

Message posted on ‎26 Apr 2023 06:39 PM

Re: Phone line .

Hi Mark, no I am not new to sky and everything has been working fine till now.

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This message was authored by: Highlinder

Message posted on ‎26 Apr 2023 06:46 PM

Re: Phone line .

Posted by a Superuser, not a Sky employee. Find out more

@Chrissy1955  Did you run through the phone line test, this can be found in the link below and do you have any other means of contacting Sky to report this fault?

https://www.sky.com/help/articles/fix-phone-problems-start 

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
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