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Discussion topic: Phone line interferance, change phone still interferace, rebooted rooter, no good.

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This message was authored by terry+g1wpr This message was authored by: terry+g1wpr

Phone line interferance, change phone still interferace, rebooted rooter, no good.

My outgoing calles sound like i am underwater, bought a new phone problem still there. Rebooted my rooter still the same. Do i need the rooter changing. Internet is fine.

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This message was authored by GD1 This message was authored by: GD1

Re: Phone line interferance, change phone still interferace, rebooted rooter, no good.

Posted by a Superuser, not a Sky employee. Find out more

@terry+g1wpr  To get you some help I've escalated your post via the community chat. This link explains how it works https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M1014

Keep an eye out for an invite or blue chat bubble.

When the blue bubble does appear you have 48 hours to respond or it will be automatically closed.

Be reassured the email & message is from Sky and your details are safe and secure.
If you are using Safari please make sure that Hide IP Address is not checked in order to see the blue bubble. If you are having trouble finding this to check the settings, use another browser such as Firefox, Chrome etc.

I would also recommend that if not already on, that you turn email/private message notifications on to avoid missing any alerts

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


This message was authored by Addie15 This message was authored by: Addie15

Re: Phone line interferance, change phone still interferace, rebooted rooter, no good.

Posted by a Sky employee

Hi there, thank you for escalating this. We have sent an invite to terry+g1wpr.

This message was authored by Addie15 This message was authored by: Addie15

Re: Phone line interferance, change phone still interferace, rebooted rooter, no good.

Posted by a Sky employee

Update-We are closing this session now due to no further response within 48 hours. If you still need help, please us know so we can re-escalate this for you. Thanks.

terry+g1wpr
Topic Author
This message was authored by terry+g1wpr This message was authored by: terry+g1wpr

Re: Phone line interferance, change phone still interferace, rebooted rooter, no good.

I have not recieved any answers, you say there are 2 but i clicked the buble nothing there. 

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Phone line interferance, change phone still interferace, rebooted rooter, no good.

Posted by a Superuser, not a Sky employee. Find out more

@terry+g1wpr 

Would you like your post re-escalating? 


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
terry+g1wpr
Topic Author
This message was authored by terry+g1wpr This message was authored by: terry+g1wpr

Re: Phone line interferance, change phone still interferace, rebooted rooter, no good.

yes please, pleese repost. Cannot find answers to reply's. sorry old age (77)

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Phone line interferance, change phone still interferace, rebooted rooter, no good.

Posted by a Superuser, not a Sky employee. Find out more

@terry+g1wpr 
Unfortunately the escalation process is now unavailable until Wednesday 28th. Post back on here then and we can re-escalate it to Sky. 


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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