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13Caoimhe
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This message was authored by 13Caoimhe This message was authored by: 13Caoimhe

Phone kit working

‎27 Apr 2024 01:07 PM

My broadband has been cancelled and now mybphones not working but thevphone is being switched on 8th May I need a phone as my mobile is a blackspot
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Daniel0210
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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Phone kit working

‎27 Apr 2024 01:14 PM

Posted by a Superuser, not a Sky employee. Find out more
@13Caoimhe wrote:
My broadband has been cancelled and now mybphones not working but thevphone is being switched on 8th May I need a phone as my mobile is a blackspot

@13Caoimhe 

Your post is confusing. Have you cancelled your Broadband subscription? The notice period is 14 days so is the 8th May when you start with a new isp? 


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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Mark39
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Re: Phone kit working

‎27 Apr 2024 01:25 PM

Posted by a Superuser, not a Sky employee. Find out more

@13Caoimhe if your broadband isn't working either, it sounds like your line has already been disconnected.

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