Apparently if you dial 17070 from your landline phone, then select quiet line test and immediately put the phone on mute or secrecy, if it still crackles its a line fault and you would need to contact Sky (if you can).
▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️ Sky customer since 2001 with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile NOTE: I only provide help on the forums and NOT via PM
Thanks for the suggestion. Quiet line test does not appear to be one of the five options, and I want to report it to Sky, but in the way of all communications companies, they are impossible to communicate with
As calling Sky may be an issue for you I’ve escalated your post to Sky and the Escalation Team may get in touch with you later or more likely tomorrow.
Look out for an email and also a blue/red speech bubble at the bottom of your forum page. Once that speech bubble appears you only have 48 hours to join the private chat or it will close automatically. If you fail to respond to each message from Sky within 48 hours the chat will again automatically close down even if your issue isn’t resolved. Replies on the chat aren’t instant so keep checking the chat thread regularly.
You need to make sure that your email/private message notifications are switched to ‘on’ to avoid missing the alerts.
▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️ Sky customer since 2001 with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile NOTE: I only provide help on the forums and NOT via PM
▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️ Sky customer since 2001 with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile NOTE: I only provide help on the forums and NOT via PM
Hi, I have the same problem which hasn't resolved despite working my way through the quick fix guide. I have tried to call Sky on numerous occasions but I haven't been able to speak to anyone. Can anyone help?
I've tried a new phone both corded and cordless plus a new microfiber.
Posted by a Superuser, not a Sky employee. Find out more
@NB29 I’ve escalated your post to Sky and the Escalation Team may get in touch with you tomorrow.
Look out for an email and also a blue/red speech bubble at the bottom of your forum page. Once that speech bubble appears you only have 48 hours to join the private chat or it will close automatically. If you fail to respond to each message from Sky within 48 hours the chat will again close down automatically even if your issue hasn’t been resolved. Replies from Sky aren’t instant so you’ll need to check the chat thread regularly.
You need to make sure that your email/private message notifications are switched to ‘on’ to avoid missing the alerts.
▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️ Sky customer since 2001 with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile NOTE: I only provide help on the forums and NOT via PM
