On my future bill for Feb on my Talk I have already been charged £11.25 when I am on Pay as youTalk

[aud1]

On my future bill for Feb and March I have been billed £11,25 already this must be wrong as my package is Pay as you Talk so no charges in advance of this period can be correct

[Mark39]

What do your future bills show the payment to be for?

[aud1]

It says that £11.25 covers 2 mobile calls which must be wrong as I am on Pay as you talk

[Mark39]

What date were these calls made? It sounds like they were too late for your last bill, so have been carried forward to your next one.

[caesarome]

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@aud1 wrote:

It says that £11.25 covers 2 mobile calls which must be wrong as I am on Pay as you talk

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Does it mean you made these 2 calls to a mobile number(s) because if so that is why you will have been charged as you have been.

[aud1]

No I have not made any calls this is a future bill with £11.25 already showing a charge of MOBILE 2 CALLS for this amount which cannot be right.

[caesarome · Accepted solution]

If you have not made any calls then you will have to take this up with Sky, the number is a free one to call them on and is just 150.