Number not receiving calls

[Uzmaasghar]

Whenever I try to call my landline from my mobile it never connect I get half a dial tone and then it behaves like it's been answered but never does. I'm sick of this issue as I need contact with my landline

[Mark39]

Have you reported it to Sky?

[Uzmaasghar]

Yes it seems they don't know what the issue is blaming my mobile provider and mobile provider said there's no issue on my mobile end 

[Mark39]

Do you receive other calls ok?

[Uzmaasghar]

Yes it's just the calls from my mobile number 

[Mark39]

Sounds like you're in an awkward Catch 22 situation, each provider blaming the other. I can only suggest raising it as a formal complaint, ideally in writing: https://www.sky.com/help/articles/how-to-make-a-complaint