Not able to make outgoing calls or forward calls

[Kim9291]

I've had sky talk & broadband just under a year now , it's a small business but we  get about 100 calls in a working week . I have sky talk anytime & voIP rental . Thursday I was unable to make out going calls and call forwarding would not work either , I can receive calls at least . I have contacted the helpline 3 times since Thursday all said they are waiting to hear back from their manager and that they haven't hear of that issue before especially since I'm ahead of my payments . Today I called again since I hadn't received a call back to be told he had contacted a manager to which they said he should read over a 20 page document to which he said he would get a manager to call back . Can anyone offer help if you have had this issue ?

[Daniel0210]

@Kim9291 

Nothing to do with the actual issue you have but remember Sky Broadband and Sky Talk are domestic services and aren't designed for businesses no matter how small. 

[Kim9291]

Thanks for that , first time I've had an issue with it so I'll flag that with them if I get a call back .

[Daniel0210]

@Kim9291 

Searchfor Sky Business calls and you'll find something like

https://businessconnect.sky.com/products-and-services/