The package was for sky broadband sky TV and sky phone but as yet we have still not been connected. We requested to keep the phone number we already had but unfortunately this has not happened as we have not been connected we really need to keep our phone number
Two separate issues there: non-activation of the phone service is a fault to be logged with Sky, but retaining a number appears to be not possible in all cases.
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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi) BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
