No landline

[steve+z]

Since last Fridsy 24th when fibre broadband installed I have no landline cables connected no dialling tone

[Mark39]

Is your phone plugged into your broadband Hub?

[caesarome]

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@steve+z wrote:
I have no landline cables connected no dialling tone

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Is your phone line plugged into your broadband hub ?

[steve+z]

Yes and I've rebooted it since

[Mark39]

Do you have a black Hub or a white Max Hub? If it's the black one, is the Voice light on the front panel lit green or amber?

[steve+z]

Yes plugged in

[GD1]

@steve+z  To get you some help with this I have escalated your post to the Sky Messaging team. This link explains how it works https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M1014

Keep an eye out for an invite or blue chat bubble.

When the blue bubble does appear you have 48 hours to respond or it will be automatically closed.

Be reassured the email & message is from Sky and your details are safe and secure.
If you are using Safari please make sure that Hide IP Address is not checked in order to see the blue bubble. If you are having trouble finding this to check the settings, use another browser such as Firefox, Chrome etc.

I would also recommend that if not already on, that you turn email/private message notifications on to avoid missing any alerts