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This discussion topic has been answered Discussion topic: No landline connection

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This message was authored by: Aloeanne

No landline connection

My landline has stopped working. The message says' please check your phone connection'. I have checked the line and we can neither make or receive calls. Mobile signals are not good here, so we need urgent help. We are neither in the prime of youth 


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This message was authored by: caesarome Answer

Re: No landline connection

Posted by a Superuser, not a Sky employee. Find out more

@Aloeanne 

Try going through this:

 

https://www.sky.com/help/articles/fix-phone-problems-start

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This message was authored by: caesarome Answer

Re: No landline connection

Posted by a Superuser, not a Sky employee. Find out more

@Aloeanne 

Try going through this:

 

https://www.sky.com/help/articles/fix-phone-problems-start

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can

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This message was authored by: Aloeanne

Re: No landline connection

I have been through all of this without any success. The fault would appear to be outside and not in the house, and we urgently need a reconnection because of difficulty with mobile reception. Thank goodness the internet still works

This message was authored by: Gerald16

Re: No landline connection

we have no land line

This message was authored by: Mark39

Re: No landline connection

Posted by a Superuser, not a Sky employee. Find out more

@Gerald16 have you tried the link provided to the original poster?

This message was authored by: Bigbri55

Re: No landline connection

I have no landline unable to make it receive calls and trying to contact sky to resolve the problem is proving impossible very disappointed.

 

This message was authored by: Daniel0210

Re: No landline connection

Posted by a Superuser, not a Sky employee. Find out more

@Bigbri55 wrote:

I have no landline unable to make it receive calls and trying to contact sky to resolve the problem is proving impossible very disappointed.


@Bigbri55 

Have you recently moved to Sky? Did you request your old number be moved to Sky and did that happen?


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