No landline connection since Sky installation engineer made no attempt check landline b4 left

[PaulWhatley]

after ages on phone told to connect line to router !  Why didn't installation engineer sort it?

Phone is wired in the other side of the house !!  How am I supposed to plug it into router ? 😠

[Mark39]

Probably simplest to buy a wireless DECT phone which has a base station to plug into the Hub while the handset(s) connect wirelessly to it.

[TimmyBGood]

---

@PaulWhatley wrote:

Why didn't installation engineer sort it?

---

Broadband installation does not include connection of the new digital voice service from the router back to the original master socket or internal extension wiring: that's simply not an option any ISP offers, even though it's technically possible through a technique called 'Voice Re-injection'.