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Discussion topic: No dialling tone and cannot receive calls

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Avatar for marjie
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This message was authored by: marjie

Message posted on ‎31 Oct 2024 03:21 PM

No dialling tone and cannot receive calls

I have no dialling tone on my landline and would like to know if there is a fault with the line as I am not getting any calls. 

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Avatar for Daniel0210
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This message was authored by: Daniel0210

Message posted on ‎31 Oct 2024 03:32 PM

Re: No dialling tone and cannot receive calls

Posted by a Superuser, not a Sky employee. Find out more

@marjie 

Try the below line test. Disregard it saying it will test your broadband https://www.sky.com/help/articles/fix-phone-problems-start

 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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Avatar for Mark39
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This message was authored by: Mark39

Message posted on ‎31 Oct 2024 03:34 PM

Re: No dialling tone and cannot receive calls

Posted by a Superuser, not a Sky employee. Find out more

Also try Sky's service checker here for significant known faults: https://www.sky.com/help/articles/check-your-services

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