Discussion topic: No Line

This message was authored by: David+Redmayne · ‎18 Jul 2024

My mother's landline appears to be dead...no dial tone. Broadband seems OK.

2 problems:

I'm 70 miles away.
She's in her 90s and relies on the phone line for her panic alarm.

I cant speak to anyone as I'm not the account holder and she's too frail to talk!

This message was authored by: caesarome · ‎18 Jul 2024

@David+Redmayne

Are you able to create an account using her account number so you can then use this link to test her line:

https://www.sky.com/help/articles/fix-phone-problems-start

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Discussion topic: No Line

No Line

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