0

Discussion topic: No Line

Reply
Avatar for David+Redmayne
Level 2 icon
What's this?
This message was authored by: David+Redmayne

Message posted on ‎18 Jul 2024 01:02 PM

No Line

My mother's landline appears to be dead...no dial tone. Broadband seems OK.

 

2 problems:

 

  • I'm 70 miles away.
  • She's in her 90s and relies on the phone line for her panic alarm.

 

I cant speak to anyone as I'm not the account holder and she's too frail to talk!

Report post
Post 1 of 2
336 Views
0 Likes
Reply
Reply

All Replies

Confetti Ring
Avatar for caesarome
Level 16 icon
What's this?
Superuser
This message was authored by: caesarome

Message posted on ‎18 Jul 2024 01:09 PM

Re: No Line

Posted by a Superuser, not a Sky employee. Find out more

@David+Redmayne 

Are you able to create an account using her account number so you can then use this link to test her line:

 

https://www.sky.com/help/articles/fix-phone-problems-start

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Report post
Post 2 of 2
330 Views
Reply
Reply