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Discussion topic: New phone line

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Avatar for Liam26
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This message was authored by: Liam26

Message posted on ‎24 Nov 2023 12:56 PM

New phone line

Hi,

Im moving house in the next few weeks and need a phone line installed. I have a existing Sky package and talk time + broadband, who do I contact to install the line is it sky or Eir.

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Avatar for GD1
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Superuser
This message was authored by: GD1

Message posted on ‎24 Nov 2023 01:05 PM

Re: New phone line

Posted by a Superuser, not a Sky employee. Find out more

@Liam26  You need to book a home move either by calling to online https://www.sky.com/moving-home

 

To have broadband at your new address you need to give at least 10 working days from the date of order for it to go live.

 

 

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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This message was authored by: TimmyBGood

Message posted on ‎24 Nov 2023 01:23 PM

Re: New phone line

Posted by a Superuser, not a Sky employee. Find out more
@Liam26 wrote:

who do I contact to install the line is it sky or Eir.

Given the reference to Eir, remember to check the flag at the bottom right of the page which @GD1 linked to.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
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